Shipping Policy

Thank you for shopping with Caths Creations. We aim to provide a seamless shipping experience for our customers. This Shipping Policy outlines the details of how we handle orders, shipping, and delivery.

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1. Processing Times

• Orders are processed within 7 business days of payment confirmation.

• Orders placed on weekends or public holidays will be processed on the next business day.

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2. Shipping Methods

We offer the following shipping options within the UK:

• Standard Shipping (4 days delivery): £4.20.

• Express shipping (2 days delivery): £7.50.

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3. Delivery Times

Delivery times depend on the shipping method selected at checkout and made to order production time of 7 business days:

• Standard Shipping:  3–5 business days.

• Express Shipping: 1–2 business days.

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4. Shipping Costs

Shipping costs are calculated based on the total weight and dimensions of your order. Costs will be displayed during checkout.

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5. Tracking

Once your order is dispatched, you will receive an email with tracking information. You can monitor the status of your delivery through Royal Mail

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6. Delayed or Missing Deliveries

While we work with trusted carriers, occasional delays may occur due to unforeseen circumstances. If your order is delayed or missing, please contact us immediately at [Insert Contact Information]. We’ll be happy to assist you.

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7. Returns

If you need to return an item, please refer to our Returns Policy for instructions.

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8. International Shipping

We currently ship within the UK only. Please check back soon for updates on international shipping options.

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9. Contact Information

For any questions regarding your shipment, please contact us: Email: caths_creations@hotmail.co.uk Phone: 07799446173